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Privacy Policy

Last updated: 08 October 2025

Welcome to 3DMetalFab (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or services.

By accessing or using our website, you agree to this Privacy Policy.

1. Purpose of This Policy

This Privacy Policy describes how 3DMetalFab collects and processes personal information from website visitors, clients, and business partners in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union and the Personal Information Protection Law (PIPL) of the People’s Republic of China.

2. Information We Collect

We may collect and process the following types of information:

  • Identification and contact details: name, company name, email address, phone number, and job title.

  • Technical information: IP address, browser type, operating system, device identifiers, and pages visited.

  • Project and business information: design files, technical specifications, or other data voluntarily submitted for inquiries, quotations, or collaborations.

  • Communication data: correspondence and messages exchanged with our team.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to inquiries and provide quotations or services.

  • To manage client relationships and business operations.

  • To improve our website, services, and communication.

  • To comply with legal and regulatory obligations.

  • To send updates or marketing communications, only if you have consented to receive them.

We process personal data on the basis of legitimate interest, contractual necessity, or consent, as defined by applicable law.

4. Data Sharing and Disclosure

We do not sell or rent personal information.
We may share data with trusted third parties in the following situations:

  • Service providers who help us operate the website, analytics, or communication systems (under confidentiality agreements).

  • Business partners or subcontractors involved in executing client projects.

  • Public authorities or regulators when required by law or to protect our legal rights.

All third parties handling personal data on our behalf are required to implement adequate privacy and security measures.

5. International Data Transfers

As 3DMetalFab operates globally, personal information may be transferred to and processed in countries outside your location, including China and the European Union.
We ensure that all such transfers comply with GDPR and PIPL by implementing appropriate contractual, organizational, and technical safeguards.

6. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
We implement strict technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent to processing or marketing communications.

  • Request a copy of the data we hold about you.

  • Restrict or object to certain data processing activities.

  • Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at info@3dmetalfab.com. We will respond in accordance with applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and improve performance.
You can control or disable cookies through your browser settings. 

9. Minors’ Data

Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from minors. If we learn that such information has been provided, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes.
The latest version will always be available on this page with an updated “Last Modified” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
info@3dmetalfab.com
www.3dmetalfab.com

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